Cross-border POA

Hello colleagues,

My client is a U.S. citizen whose elderly father—a British citizen residing in Germany—is showing signs of cognitive decline. The family is concerned about the security of the parent’s financial assets, especially following reports that caregivers have requested sensitive banking information.

The client is seeking to obtain legal authority to manage his father's financial accounts at JPMorgan Chase Germany, ideally through a Power of Attorney (POA) or similar arrangement. However, they’ve encountered resistance from JPMorgan Chase in Germany, which has reportedly declined to grant access due to my client's lack of German citizenship or residency.

Has anyone encountered similar challenges involving:

• A non-German citizen attempting to manage a relative’s finances in Germany?
• Navigating POA recognition across borders?
• Specific experiences with German banks, especially JPMorgan Chase, regarding POA acceptance?

Any insights, strategies, or referrals to professionals with cross-border elder care and financial planning experience would be greatly appreciated.

Norman